Bangladesh: Asia Regional Monitoring and Evaluation Officer

Field / Region: Asia

Location: TBD from Dhaka, Bangladesh; Phnom Penh, Cambodia; Medan, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines

Reports To: Asia Reg. Sponsorship & Program Manager (administrative) and Global M&E Director (technical)

Values, Vision, and Purpose At Food for the Hungry, we operate under a set of guiding principles we call “The Heartbeat.” This includes our Values, Vision, and Purpose, which serve as the explanation of who we are and how we work as an organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty.

Position Purpose

The Asia Regional Monitoring and Evaluation Officer (ARM&EO) serves as the main point of contact for monitoring and evaluations for the Asia region. This position leads the monitoring and evaluation of programs in the region and provides timely communication and reports with regards to these. Within the guiding principles of “The Heartbeat”, the primary result of his/her work is to progress towards achieving FH’s Global 20/20 Strategy and its targets within the region, able to understand and engage with key stakeholders, field staff, Affiliates, staff at all levels.

Responsibilities

*Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Key Result #1– Support the implementation of the web-based M&E System and mobile technology for quality data and ensure that program reports are submitted to donors meeting quality standards.

1. Work closely with Global IT and M&E Departments in deployment of the Global M&E System and mobile data technology (WL track and ODK) for collection of quality data;

2. Follow up with all the Asia Field Offices (FOs) and ensure they are using M&E system and are updating the data on a regular basis;

3. Review country level M&E data periodically for completeness, adequacy, timeliness, and consistency;

4. Ensure FO reports to donors such as foundations, corporations and government agencies are complete, accurate and are submitted in a timely manner;

5. Provide report on a regular basis to the Regional Office on the usage of web-based M&E system and on quality of data.

Key Result #2– Build profession competencies at field office level in M&E capacity.

1. Keep abreast with professional development in the area of Monitoring and Evaluation and disseminate the learning to the country M&E managers;

2. Regularly visit the FOs and provide mentoring and coaching related to M&E issues;

3. Train Asia M&E staff, as well as other database users, on the use of M&E tools required for their positions, and review and analyze regular monitoring reports including data and process results;

4. Provide technical support to the FO staff in developing re/design documents in alignment with the FH M&E guidelines, and based on the evaluation recommendations;

5. Design data collection instruments used for monitoring, reporting and evaluation according to the FO’s Country Strategy;

6. Coordinate the M&E Technical Collaboration Network (TCN) with the FOs to ensure communication of issues, solutions, and new ideas are being shared among FOs.

Key Result #3– Provide supportive supervision to field office programs in M&E.

1. Support and facilitate the measurement of design specific indicators including Global Key Performance Indicators (KPIs) in the country programs and help the program teams to generate good quality reports;

2. Support and participate in the evaluation of country programs;

3. Review the quarterly, semiannual and annual reports and other documents and helps the country programs to refine it by incorporating the feedback/recommendation from the partners;

4. Participate in the assessment, design, planning and monitoring and evaluation of the programs by providing viable and practical inputs during these processes.

Key Result #4– Facilitate reflection and utilization of data through periodic Evaluations and contributing to enhanced knowledge and learning in M&E.

1. Develop performance metrics for the region and use FH’s business intelligence platform to create dashboards for regional monitoring and learning;

2. Use appropriate data visualization tools and methods to promote reflection, learning and utilization of data for evidence based decision making;

3. Support Country M&E Managers in designing and implementation of periodic evaluations of projects irrespective of donor;

4. Synthesize findings from these evaluations and draw learning to improve the overall program quality in Asia Region;

5. Integrate and coordinate the transformational development learning and the experiences from the field in developing centers of excellence for the mutual benefit of the stakeholders/partners;

6. Compile and disseminate best practices of various Asia programs for relevant and appropriate replication;

7. In coordination with the Sector Specialists, verify the effectiveness in meeting indicators.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Vibrant personal relationship with Jesus Christ and Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose;
• Excellent people skills including warmth and sensitivity, conversational, able to relate to and effectively communicate with people from different cultures (at various levels within the organization);
• Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;
• Demonstrated computer operating skills, including proficiency in Microsoft Office products, Google platform, and virtual technologies such as Skype and / or GoToMeeting;
• Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes;
• Skills in statistics, mathematics, qualitative and quantitative analysis, or similar;
• Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes;
• Evidence of capacity to develop others;
• Able to work independently and able to multi-task and meet deadlines;
• Proven sound judgment and decision making skills;
• Ability to sit at a computer for up to 8 hours a day doing repetitive motions on a keyboard;
• Ability to lift up to 25 pounds above shoulder height;
• Medical fitness to live and travel in rural and urban areas with extreme conditions and limited medical support;
• Ability to travel up to 20% of time per year in South and Southeast Asia, to insecure countries or locations.

Education and Experience: Bachelor’s degree (B. A.) in computer science, mathematics, statistics, international relief, community development or related studies from an accredited four-year college or university; two years related experience in monitoring and evaluation; experience living and working in Bangladesh, Cambodia, India, Indonesia or the Philippines; or equivalent combination of education and experience.

Supervisor Responsibilities: This position does not have direct supervisory responsibilities.

Language: Proficiency in spoken and written English, with Bahasa Indonesia, Bengali, Khmer, Tagalog or Hindi being a benefit. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Interested and qualified applicants may send their comprehensive CV to pkwong@fh.org