BACKGROUND
The Information Systems team at Orbis is seeking a seasoned technology professional who has experience analyzing business processes, developing solutions, and implementing systems. The candidate will possess both technical skills and the soft skills required to interface with internal stakeholders and communicate technical concepts to end users. The candidate enjoys solving problems, is attentive to detail, produces high-quality work and continuously strives to learn new things and improve their skills.
JOB SUMMARY
The Business Analyst & Power Platform Developer supports implementation of technology solutions at Orbis by analyzing business processes, determining system requirements, and developing solutions for office productivity, document management, collaboration, workflow and reporting with the goal of creating applicable standards across the global organization. Position may require international travel up to 10% of the year.
REPORTING & WORKING RELATIONSHIPS
The Business Analyst & Power Platform Developer reports to the Associate Director, IS and works closely with the rest of the global Information & Communications Technology (IT) team based in New York. The Business Analyst interfaces with end users across all departments, sites, and work groups in the global organization and with external vendors or consultants as necessary.
ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY
Analyze Orbis business processes and identify areas where Microsoft 365, Power Platform and other technology solutions can simplify, automate, or otherwise improve upon current practice
Develop, implement, and support business solutions using Microsoft 365 technologies including SharePoint, Dataverse (formerly CDS), Power Apps, Power Automate and Power BI
Create documentation and training materials for new applications and processes
Conduct QA and user acceptance testing
Conduct training for end users on the use of Office 365, Intranet and other applications
Provide administrative support for all Office 365 applications, Intranet, as well as line of business applications including Blackbaud RE, and Abila MIP.
QUALIFICATIONS & EXPERIENCE
Bachelor’s degree in Business, Computer Science or equivalent
Minimum 5 years’ experience as systems/business analyst, intranet content manager or managing/implementing SharePoint projects
Experience developing systems and applications that utilize Office 365 and the Microsoft Power Platform group of technologies (SharePoint, Power Apps, Power Automate, Power BI)
Experience conducting acceptance testing, quality assurance and end user training
Microsoft certifications in Office365, SharePoint and Power Platform App Developer preferred
Experience with Interact intranet platform is a plus
SKILLS & ABILITIES
Proven analytical and conceptual thinking skills, especially regarding business technology solutions
Fluency in both written and verbal English.
Excellent verbal and written communication skills required to articulate concepts to non-technical stakeholders and present analysis results to management.
Strong knowledge and understanding of Microsoft technologies including SharePoint Online Power Apps, Power Automate, Power BI. Knowledge of Azure Automation, Azure SQL and PowerShell is a plus.
Basic knowledge and understanding of front-end languages including HTML, CSS, JavaScript, and JSON.
Basic knowledge and understanding of infrastructure technologies such as database, network, security, server, storage, and workstations
Strong knowledge of process documentation, MS Visio or equivalent.
LOCATION
This position can be fully remote with the ideal candidate available to work between 9 AM ET to 5 PM ET with occasional availability required ranging from 7:00 am ET to early evenings on occasion. Candidates from Ethiopia, Ghana, India, Kenya, U.S., Zambia and countries located in Latin America will be given preference though candidates in other locations will be considered. For those who prefer to work in an office setting, our NYC office has temporary and permanent desk solutions for employees already local to NYC that can accommodate those preferences. Access to other Orbis offices may be provided. Orbis’s current policy requires that all staff visiting the NYC office must be vaccinated against COVID-19.
To learn more about Orbis, go to http://www.orbis.org
Orbis is an Equal Opportunity Employer.
As a global organization, we welcome qualified applicants from diverse backgrounds, cultures, and marginalized communities who are underrepresented in the international NGO sector who reflect the five Orbis values of Trust, Caring, Commitment, Accountability, and Excellence.